Selecting the correct printer

Issue/Question

Printer does not work

My printing goes to the wrong printer

I have tried to click on a pdf document to print and it goes to save to

Environment

  • Windows 10
  • Network printer
  • Local printer

Cause

The Wrong printer was selected in the print dialog box

Resolution

  1. Click File
  2. Click Print
  3. Select the correct printer from the list
  4. Click Print

Please contact the Service Desk if you need further assistance

Details

Article ID: 73
Created
Mon 6/11/18 1:32 PM
Modified
Fri 4/24/20 12:42 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated