myUSD Portal Form Issue

Issue/Question

The form is not capturing all submitted data

A form is missing from the portal 

The link you created for the Form doesn’t work.

Error: Retry (Admin only) Try again (User facing)

Error: Exception root cause message: TimeoutException

Error: File content not found. Report issue to system administrator. They may need to export attachments from prior version and import into new version

Error: The requested resource is not available.

Environment

  • myUSD
  • Portal
  • https://my.usd.edu/

Cause

Multiple causes

Resolution

  1. Please contact the Service Desk with the following information:
    1. The web form you are trying to access or submit (the web address, or URL, of the form would usually be sufficient)
    2. The browser you are using
    3. What device you are using
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