Receiving Error When Searching in SPAIDEN

Tags SPAIDEN

Issue/Question

Receiving an error when searching in the SPAIDEN screen

Error: User not authorized to access GOAMTCH

Error: User not authorized to access SOAIDEN

Error: New ID must be created on GOAMTCH since Common Matching is enabled

Environment

  • Banner
  • SPAIDEN

Cause

Known bug in Banner

Resolution

  1. Click Go instead of pressing Enter after typing in the ID

Details

Article ID: 6934
Created
Tue 1/11/22 3:14 PM
Modified
Wed 2/1/23 8:22 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated