Changing Direct Deposit

Issue/Question

How do I update my bank account for my payroll direct deposit?

When updating my bank account in the Pay Information - Direct Deposit Allocation, the system didn't update my payroll direct deposit account.

Environment

• SNAP
• Self Service
• Direct Deposit
• Paucheck

Cause

The University is very careful about protecting employee identity and pay. Changes to direct deposit require employees to personally contact USD HR/Payroll. Requesting a change in direct deposit without a personal contact with HR/Payroll  is not allowed because of the unlikely event an employee’s email account is compromised.

Resolution

1. If possible, visit HR/Payroll at Slagle Hall Room 206 to request changes to your direct deposit. Please bring the following:
   1. Photo ID to verify identity
   2. Bank information
      1. Routing number and account number
         • a voided check (if possible)
         • letter from the bank with routing and account information to ensure the bank information is correct
2. If you are not able to visit in person, contact HR/Paroll

• Ask a Benefits, Human Resources or Payroll Question
• payroll@usd.edu
• 605-658-3660

3. After HR/Payroll staff has confirmed the employee’s identity and validity of the request, the employee can fill out a new direct deposit form in person or Payroll can send an electronic direct deposit form through DocuSign which will be sent to the employee’s email.