D2L An Error Occurred on the Server when Processing the URL

Issue/Question

Unable to log into D2L

Error: An error occurred on the server when processing the URL. Please contact the system administrator. If you are the system administrator please click here to find out more about this error.

Environment

  • D2L

Cause

Brightspace unavailable or issue with D2L that is impacting the organization

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Full error message
    2. Describe what you were doing when the error occurred

ITS STAFF ONLY

  1. Follow Contacting D2L Support 
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