Laptop Dock Will Not Power On

Tags hub dock

Issue/Question

My laptop dock will not power on

There are no lights on my dock when I turn it on

Environment

  • Laptop
  • Dock

Cause

Multiple Causes

  • Dock power adapter unplugged
  • Dock power adapter defective
  • Outlet not providing power

Resolution

  1. Ensure power adapter is connected to dock
    Note: Connect adapter directly to outlet
  2. Press power button on dock
  3. Connect known good power adapter
  4. Try different power outlet

Details

Article ID: 6585
Created
Fri 8/13/21 3:09 PM
Modified
Thu 6/2/22 12:59 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated