Updating Bio-Rad PCR Firmware

Issue/Question

I need help upgrading a PCR machine in the lab

The Bio-Rad machine does not recognize the upgrade file on the USB

Environment

  • Bio-Rad polymerase chain reaction (PCR) machine

Cause

Compressed file not in expected location on USB drive

Resolution

  1. Download the update file from Bio-Rad web site
  2. Right-click the downloaded file and click Extract All...
  3. Check Show extracted files when complete
  4. Click Extract
  5. Double-click to open the extracted folder
  6. Copy the zip file to a USB drive
    Note: This zip file cannot be within a folder on the USB drive
  7. Insert the USB drive into the PCR unit
  8. Follow upgrade instructions in extracted folder

Please contact the Service Desk if you would like further assistance

Details

Article ID: 6539
Created
Thu 7/29/21 12:36 PM
Modified
Wed 11/30/22 6:58 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated