Sign into the Salesforce Mobile App

Issue/Question

How to sign in to the Salesforce Mobile App

Environment

  • Salesforce
  • Salesforce Mobile App

Resolution

  1. Download and install the app from the App Store
  2. Launch the App on your phone or mobile device
  3. Click Use Custom Domain
  4. Enter: usd-eda
  5. Click Continue
  6. Click Log in with USD-SSO
  7. Enter your USD Username and Password in the ADFS login screen
  8. Click Sign in
  9. Send and approve a Duo push
    Note: It can take a while for the next screen to pop-up
  10. Click Allow on the Allow Access screen

Details

Article ID: 6430
Created
Thu 6/24/21 3:33 PM
Modified
Tue 2/14/23 11:32 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated