Receiving Windows Error: Can't Sign into Your Account

Issue/Question

Error: We can’t sign into your account. This problem can often be fixed by signing out of your account and then signing back in. If you don’t sign out now, any files you create or changes you make will be lost.

Environment

  • Windows 10

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Computer number with issue
    2. Name of person trying to log in

Details

Article ID: 6122
Created
Mon 3/1/21 11:53 AM
Modified
Wed 8/23/23 11:43 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated