Troubleshooting Lenovo Webcam Freezing Issues

Tags webcam Lenovo

Issue/Question

Webcam on my laptop is freezing

Environment

  • Laptop
  • Windows OS

Cause

Multiple causes

Resolution

ITS STAFF ONLY

  1. Lenovo Laptops
    1. Open Powershell as an Administrator
    2. Run these two commands
      1. REG add "HKLM\SOFTWARE\Microsoft\Windows Media Foundation\Platform" /v EnableFrameServerMode /t REG_DWORD /d 0 /f
      2. REG add "HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform" /v EnableFrameServerMode /t REG_DWORD /d 0 /f
    3. Delete the Registry Key
      1. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Analog\Providers\RsProvider
    4. Restart computer
Print Article