Error Changing Profile in D2L

Issue/Question

Unable to update profile in D2L

Error: Internal Error  There was an error processing the page you requested.

Environment

  • Desire2Learn(D2L)

Cause

Entry in homepage in D2L profile

Resolution

  1. Delete entry in Homepage field
    ex. /29883/Homepage.html
  2. Click Save and Close
  3. Logout of D2L
  4. Login to D2L