Unable to log into KnowBe4 training

Issue/Question

I am trying to do this training that is due, but it just keeps bouncing me back and forth between two screens.

Environment

Cause

What is needed to log into each page is not the same

Resolution

  1. On the KnowBe4 screen
    1. Enter your full email address
  2. On the USD screen 
    1. Enter your USD Username and password
  3. Test a different Internet browser
  4. Clear Cache and cookies 

Details

Article ID: 587
Created
Tue 9/4/18 10:12 AM
Modified
Wed 8/30/23 1:24 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated