Reporting Out of Focus Security Camera

Issue/Question

The security camera is very fuzzy. Is it possible to clean the lens or refocus?

Environment

  • Axis Security Camera
  • Milestone XProtect Software

Cause

Camera out of focus

Camera lens is dirty

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Location of the camera
    2. What the issue is with the camera
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