Reporting Out of Focus Security Camera

Milestone security-camera XProtect-Smart-Client

Issue/Question

The security camera is very fuzzy. Is it possible to clean the lens or refocus?

Environment

Axis Security Camera
Milestone XProtect Software

Cause

Camera out of focus

Camera lens is dirty

Resolution

Please contact the Service Desk with the following information:
1. Location of the camera
2. What the issue is with the camera

ITS STAFF ONLY

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Details

Article ID: 5768

Created

Wed 11/11/20 9:46 AM

Modified

Wed 6/28/23 12:46 PM

KCS Article Status

WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Validated

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