Reporting Out of Focus Security Camera

Summary

What to do when a Security Camera is out of focus.

Body

Issue/Question

The security camera is very fuzzy. Is it possible to clean the lens or refocus?

Environment

  • Axis Security Camera
  • Milestone XProtect Software

Cause

Camera out of focus

Camera lens is dirty

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Location of the camera
    2. What the issue is with the camera

ITS STAFF ONLY

  1. Follow Troubleshooting Milestone Security Cameras

Details

Details

Article ID: 5768
Created
Wed 11/11/20 10:46 AM
Modified
Wed 6/28/23 1:46 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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