Printer Not Printing Duplex

Tags two-sided

Issue/Question

I can only print duplex manually

Printer asks me to put the paper back in tray two and press OK

Environment

  • Printer

Cause

Printer driver is not set with the Duplexer installed

Resolution

  1. Click
  2. Type Control
  3. Click Control Panel
  4. Click Hardware and Sound
  5. Right-click Devices and Printers
  6. Click Open in new window
  7. Right-click the printer
  8. Click Printer Properties
  9. Click Device Settings
    Note    : If options are greyed out, click Change Properties under the General Tab
  10. Change Duplex Unit to Installed
  11. Click OK
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