Printer Not Printing Duplex

Summary

Set Duplex to Installed

Body

Issue/Question

I can only print duplex manually

Printer asks me to put the paper back in tray two and press OK

Environment

  • Printer

Cause

Printer driver is not set with the Duplexer installed

Resolution

  1. Click
  2. Type Control
  3. Click Control Panel
  4. Click Hardware and Sound
  5. Right-click Devices and Printers
  6. Click Open in new window
  7. Right-click the printer
  8. Click Printer Properties
  9. Click Device Settings
    Note    : If options are greyed out, click Change Properties under the General Tab
  10. Change Duplex Unit to Installed
  11. Click OK

Details

Details

Article ID: 5764
Created
Tue 11/10/20 11:55 AM
Modified
Tue 6/10/25 11:22 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated