Assistance with UPS Issue in Network Closet

Issue/Question

Switch UPS (Uninterruptible Power Supply) has failed.

Battery in the Network closet UPS has failed.

Environment

• APC (American Power Conversion)
• UPS
• Battery Backup

Cause

Failed UPS

Failed battery

Battery not charging and need replacement

Resolution

1.  Please contact the Service Desk with the following information: 
   1. Name
   2. Location
   3. Description of the issue