Granting Users access to Nuventive in Azure Active Directory

Issue/Question

How to grant users access to the Nuventive user group in Azure AD

Environment

  • Azure Active Directory (AAD)

Cause

 

Resolution

  1. Navigate to the group members tab for the USD-NuventiveUsers group in AAD
    Note: you must be an Owner of the group to proceed
  2. Enter your email address and hit Next
  3. Click Work or school account
  4. Sign in to the USD SSO page with your credentials
  5. Click Add members
  6. Search for the user you would like to add
  7. Click the user and click Select
    Note: the user has now been added
  8. Reach out to Nuventive support and ask them to run a sync of the Azure AD group
    1. USD support manager, Brian Heinle or
    2. Customer support at support@nuventive.com or 877 427 4768

Details

Article ID: 5523
Created
Fri 9/11/20 10:44 AM
Modified
Mon 12/7/20 11:40 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated