Body
Issue/Question
How to grant users access to the Nuventive user group in Azure AD
Environment
- Azure Active Directory (AAD)
Cause
Resolution
- Navigate to the group members tab for the USD-NuventiveUsers group in AAD
Note: you must be an Owner of the group to proceed
- Enter your email address and hit Next
- Click Work or school account
- Sign in to the USD SSO page with your credentials
- Click Add members
- Search for the user you would like to add
- Click the user and click Select
Note: the user has now been added
- Sync the Azure AD Group
- Login to Nuventive
- In the top dropdown, select – Platform Administrator
- Click the top left menu button and choose the Personnel table
- On the top right there is a button there you will find a Sync Users option
- On the next page click the Sync button
- If you are unable to run the sync, reach out to Nuventive support and ask them to run a sync of the Azure AD group
- USD support manager, Brian Heinle or
- Customer support at support@nuventive.com or 877 427 4768