Camera in Smart Classroom is Misaligned

Issue/Question

The camera in the Smart classroom is misaligned

Camera in the classroom is not aligned correctly

Environment

  • Smart Classroom
  • Web Conference camera
  • Camera

Cause

Camera position is not set correctly

Resolution

  1. Check the touch panel or XPanel for the camera control button
    Note: You may need to scroll up or down the buttons on the left side of the touch panel or XPanel
    Note: Not all rooms will have this feature
  2. If available try the Preset 1 button
  3. Use the Up Down Left or Right arrows to move the camera
  4. Please Report Smart Classroom Issue with the following information: 
    1. Building name
    2. Room number 
    3. A detailed description of the issue

ITS STAFF ONLY

  1. Follow Re-aligning Smart Classroom Camera

Details

Article ID: 5471
Created
Mon 8/31/20 10:10 AM
Modified
Wed 5/17/23 8:23 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated