USDFit Mobile App ID Error

Issue/Question

error when trying to log into My Membership

Error: Unable to find user matching id

Environment

  • USDFit mobile app

Cause

 

Resolution

  1. Try signing in with USD user ID only, rather than full email address
  2. Contact the Wellness Center staff for additional assistance signing into the phone app 

Please contact the Service Desk if you need further assistance

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