Cannot submit a ticket through USD website

Issue/Question

Receive error when submitting a ticket through USD website

Error:  You do not have permission to this application.

Environment

  • USD Website
  • Coyote One Stop
  • TeamDynamix

Cause

Incorrect user account name/password used or account not set to allow to use

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. The website links
    2. The username used
    3. The error message(s)