Cannot submit a ticket through USD website

Summary

Use this article when you are getting an error in Coyote One Stop that you do not have permission to the application

Body

Issue/Question

Receive error when submitting a ticket through USD website

Error:  You do not have permission to this application.

Environment

  • USD Website
  • Coyote One Stop
  • TeamDynamix

Cause

Incorrect user account name/password used or account not set to allow to use

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. The website links
    2. The username used
    3. The error message(s)

ITS STAFF ONLY

  1. Follow Coyote One Stop - You do not have permission to this application

Details

Details

Article ID: 5436
Created
Tue 8/25/20 1:45 PM
Modified
Wed 7/17/24 9:16 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated