Problems Using Top Hat

Issue/Question

I'm having problems using Top Hat in my course

Environment

  • Tophat
  • D2L

Cause

Some courses may be using a third party vendor called Top Hat

Resolution

  • Top Hat logins and support are not handled by the USD IT department.
  • Due to the fact that they require specific user information to troubleshoot these issues, please contact the Top Hat Support Team directly by way of email (support@tophat.com), the in-app support button, or by calling 1-888-663-5491