Problems Using Top Hat

Issue/Question

I'm having problems using Top Hat in my course

Environment

  • Tophat
  • D2L

Cause

Some courses may be using a third party vendor called Top Hat

Resolution

  • Top Hat logins and support are not handled by the USD IT department.
  • Due to the fact that they require specific user information to troubleshoot these issues, please contact the Top Hat Support Team directly by way of email (support@tophat.com), the in-app support button, or by calling 1-888-663-5491

Details

Article ID: 5420
Created
Thu 8/20/20 12:49 PM
Modified
Thu 8/20/20 12:50 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated