Updates In Digital Measures Are Not Showing On Public Website

Issue/Question

Faculty or staff information or image updated in Digital Measures, but the new information or image is not updating on the public website

Environment

  • Digital Measures
  • Sitecore

Resolution

  1. There are processes that run daily to update the images and information from Digital Measures onto our public website. The process can take up to 48 hours. If you made the change within the last 48 hours, please wait and check again
  2. If the change was made more than 48 hours ago, please contact the Service Desk

ITS STAFF ONLY

  1. Service Desk - Issues related to the Digital Measures data import into the public website should be sent to the Development Team for investigation
  2. The email within Digital Measures needs to match their email listed in LDap to ensure processing works as intended


 

Details

Article ID: 538
Created
Thu 8/23/18 7:43 AM
Modified
Wed 9/6/23 1:15 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles (1)

Updating Faculty Specialty Field on Website
Faculty members with Digital Measures access are able to update their "Specialty" field through Digital Measures.