Dialing a Phone Number from a Cisco Phone

Issue/Question

Do I need to dial 9 before a phone number

What is the correct way to dial a phone number from a Cisco phone

Environment

  • Voice over Internet Protocol (VoIP)
  • Phones

Resolution

Note: If your phone has been migrated to Webex do not dial 9 before making any call

  1. For all calls within the United States:
    • Examples
      • Local: 605-677-1234
      • Long Distance: 212-222-1234
      • Toll-Free: 800-444-4444
  1. For International Calls
    1. Dial 011 and the phone number
    • Example
      • Disneyland Paris: 011-33-825-30-05-00