Issue/Question
The sound on my pc is not working.
Cannot hear Voicemail
Sound is distorted on my laptop
During Zoom meetings, I can hear participants, but I cannot be heard
When trying to use Zoom I am getting the following error about my sound
Error: Failed to detect your speaker please make sure your speaker is connected.
Environment
Cause
Corrupted driver
Volume control
Resolution
- Turn power knob off and on
- Turn Volume up
Note: If the above doesn't solve the issue, follow steps below.
Reinstall Sound Driver
- Open Device Manager
- Type Device Manager in search bar
- Select Device Manager
- Click next to Sound, video and game controllers
- Right click device that is not working
Note: This may be High Definition Audio Device, HD Webcam, or some other device
- Select Uninstall
- Click OK
- Reboot