Updating Microsoft Office on Mac

Issue/Question

I have Mac 2011 Office installed on my Mac and need it updated to a newer version.

Environment

  • macOS
  • Microsoft Office 2011
  • Microsoft Office 365

Cause

Office 2011 for Mac is no longer supported and doesn't work with newer macOS

Resolution

Uninstall Office 2011

  1. Download Office 2011 Uninstall Tool
  2. Double Click the file
  3. Double Click Remove2011
  4. Click OK
  5. Open System Preferences
  6. Select Security & Privacy
  7. Click Open Anyway
  8. Click Open
  9. Press Y
  10. Press Return
  11. Press Y
  12. Press Return
  13. Press N
  14. Press Return
  15. Enter the logged in users Password
    Note:  It will look like you aren't entering anything
  16. Press Return
  17. Close Terminal Window when process is completed
  18. Remove Office Applications from Dock

Uninstall Office 2016

  1. Press Shift + Command + A
  2. Press Command + Click to select all Office applications
  3. Press Control + Click
  4. Select Move to Trash
  5. Reboot

Install Office 365

  1. Log into Office365.com
  2. Click Install Office
  3. Select Office 365 apps
  4. Click Allow
  5. Follow instructions on screen

Details

Article ID: 5057
Created
Mon 5/4/20 8:39 AM
Modified
Fri 8/20/21 10:36 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated