Locked Out of Duo

Issue/Question

I did not receive push notifications and now I am locked out of Duo

Environment

  • Duo

Cause

Too many failed attempts

Resolution

  1. Your account will automatically unlock after 30 minutes from last activity

Details

Article ID: 4613
Created
Wed 2/5/20 4:00 PM
Modified
Thu 1/28/21 1:22 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated