Locked Out of Duo

Summary

Resolving being locked out of Duo

Body

Issue/Question

I did not receive push notifications and now I am locked out of Duo

Environment

Duo

Cause

Too many failed attempts

Resolution

Your account will automatically unlock after 30 minutes from last activity

Details

Article ID: 4613

Created

Wed 2/5/20 5:00 PM

Modified

Thu 1/28/21 2:22 PM

KCS Article Status

WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Validated