Adding employees or Updating Access in TMA

Issue/Question

• Add employees or Update Access in TMA
• I need a new employee added to TMA
• I need to add additional access to TMA for an employee
• I cannot access my bill
• Error: You are not authorized for this page!
• Need access to the floor plans in TMA App
• Please set up a user in TMA
• Give them access to Quick Post Cost (QP Cost) and please give them the ability to look up their own time cards on FM Employee Time
• Change to Supervisor in TMA
• If adding O&M employee to TMA add them to dashboard Open WOs by Tech
• Unable to Access TMA
• Remove a user from TMA
• Setup list of Custodial Staff to be able to enter Material Request using iSD
• Error: Please select an item type or a location type corresponding to the selected item received when trying to edit work order
• TMA Access Request
• Title change
• TMA  Check and Update TMA Access for Entering Materials requests
• Student RA not able to access iSD Portal for TMA
• Unable to access Work Order in iSD
• Housing Summer Student Employees
• Need access to update floor/building

Environment

• TMA Application

Cause

Adding new hire, changing access, changing general data

Resolution

If adding employee:

1.  Please submit the request online in Coyote One Stop

If updating employee:

1.  Please contact the Service Desk with the following information
   1. The Name of the employee
   2. The BannerID of the employee(if they do not have can search by name)
   3. Are they becoming a supervisor
   4. Any special type of access they need
   5. Any other data changes like title
   6. Error message received if issue related to an error
   7. Do they just need access to Portal to enter work requests