Computer Monitor in Lab or Smart Classroom is Not Working

Issue/Question

The computer monitor in the smart classroom is not working

The computer monitor in the lab is not working

The computer monitor in the smart classroom is not displaying the computer

Smart Pen is not working

Podium Pen not working

Environment

• Smart classroom
• Computer monitor
• Monitor display

Resolution

1. Verify that the monitor is turned on
2. Verify that the computer is turned on
3. Verify that none of the monitor cables have been disconnected
4. Please contact the Service Desk with the following information: 
   1. Building
   2. Room number
   3. A detailed description of the issue