Requesting a USD Laptop be Repaired

Issue/Question

We have a laptop that is missing an arrow key

Laptop battery is swollen

Environment

  • USD Laptop

Cause

USD owned laptop needs to be repaired

Resolution

Note: Please click here for computers that are not USD-owned and are personal computers

  1. Please contact the Service Desk with the following information: 
    1. The NI number of the laptop
    2. The location of the laptop
    3. What is wrong with the laptop

ITS STAFF ONLY

  1. Follow Repairing a Computer

Details

Article ID: 3849
Created
Thu 8/29/19 7:39 AM
Modified
Thu 4/16/20 10:12 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated