Unable to Open Google Chrome

Issue/Question

I cannot open Google Chrome browser

Error: The application failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more information.

Environment

  • Google Chrome

Cause

 

Resolution

  1. Close all Google Chrome windows 
  2. Try Open Google Chrome again
  3. If you are still having issues, restart your computer
  4. Uninstall Chrome
  5. Reinstall Chrome

Please contact the Service Desk if you need further assistance

Details

Article ID: 3835
Created
Wed 8/28/19 10:20 AM
Modified
Thu 10/28/21 10:30 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated