Invalid UDC ID Mapping Error Accessing Self-Service and SDepay

Issue/Question

Unable to sign into self-service, SDepay, or D2L 

Error: Invalid UDC ID mapping

Environment

  • Self-Service
  • SDEpay
  • D2L

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. What application you are unable to login to
    2. The error message you are receiving