Invalid UDC ID Mapping Error Accessing Self-Service and SDepay

Summary

Reporting an issue logging into Self-service, SDEpay or D2L for invalid UDC-ID mapping

Body

Issue/Question

Unable to sign into self-service, SDepay, or D2L 

Error: Invalid UDC ID mapping

Environment

  • Self-Service
  • SDEpay
  • D2L

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. What application you are unable to login to
    2. The error message you are receiving 

ITS STAFF ONLY

  1. Follow Troubleshooting Single Sign On Errors

Details

Details

Article ID: 3788
Created
Fri 8/23/19 9:17 AM
Modified
Mon 8/17/20 12:09 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated