Missing Application from PTCAS Loads in ImageNow

Issue/Question

The application for a specific user was not included with any of the PTCAS loads (yesterday and today). It should have been included in a list for pulling to ImageNow. 

Environment

  • ImageNow

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. The names of the users you expected to see

Details

Article ID: 3652
Created
Wed 8/7/19 10:34 AM
Modified
Mon 12/5/22 9:10 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated