Surface Pen not working

Issue/Question

  • Surface Pen not working

Environment

  • Surface
  • Windows 10

Cause

  • Surface Pen needs to be paired
  • How to check if Surface Pen is working

Resolution

  1. Go to Settings by swiping from the right edge ot the screen.
  2. Select Change PC settings
  3. Tap PC and Devices
  4. Click or tap Bluetooth
  5. Hold down the top button on the Surface Pen for 5-10 seconds until the light in the middle of the pen starts to flash
    Note: if the pen does not flash, the pen may need a battery or replaced
  6. When the pen appears in the list of Bluetooth devices, tap to Pair

Details

Article ID: 364
Created
Fri 7/27/18 6:53 AM
Modified
Wed 9/15/21 12:13 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated