Lenovo Laptop Headphone Jack Not Working

Issue/Question

My laptop headphone jack does not work

Environment

  • Lenovo laptop

Cause

Audio driver needs to be updated

Resolution

  1. Go to https://pcsupport.lenovo.com/us/en
  2. Type your computer serial number and click 
  3. Follow prompts to locate, download, and install driver updates
  4. Restart computer

Details

Article ID: 3563
Created
Mon 7/29/19 4:07 PM
Modified
Wed 9/6/23 8:30 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated