Lenovo Laptop Headphone Jack Not Working

Summary

Fix the headphone jack on a Lenovo laptop by updating the audio driver. This fixes an issue where the sound continues to play through the laptop speakers when headphones are plugged into the laptop headphone jack.

Body

Issue/Question

My laptop headphone jack does not work

Environment

  • Lenovo laptop

Cause

Audio driver needs to be updated

Resolution

  1. Go to https://pcsupport.lenovo.com/us/en
  2. Type your computer serial number and click 
  3. Follow prompts to locate, download, and install driver updates
  4. Restart computer

Details

Details

Article ID: 3563
Created
Mon 7/29/19 5:07 PM
Modified
Wed 9/6/23 9:30 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated