Services Catalog

Issue/Question

What can I find on the Services tab ?

Environment

  • Coyote One Stop

Resolution

Features

  • Services
    • Ticket Requests allows you to view Ticket requests you have created or which list you as the requestor
      • Send a message to the person working the ticket by clicking Comment
      • View the ticket status in the Upper Right Corner 
      • Add an attachment to your ticket
      • Cancel the ticket by clicking Withdraw Request
    • My Favorite Shows any Services you mark as Favorite
    • My Recent Shows Recently visited Services
    • My Approvals Shows anything you need to approve (not currently a feature being used)
    • Services A-Z Displays services we have available
    • Search Searches the Services available

Details

Article ID: 3296
Created
Wed 6/19/19 8:44 AM
Modified
Wed 10/28/20 1:32 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated