Reporting Blackboard Outage

Issue/Question

Blackboard service is down/unavailable

Coyote Card service is down/unavailable

Transact service is down/unavailable

Environment

• Blackboard
• Transact
• Coyote Card

Cause

Power Outage

Network Interruption

Device Failure

Resolution

1.  Please contact the Service Desk with the following information: 
   1. Customer Contact Information
   2. Outage Details
      1. Building/Room Affected
      2. Services Affected