Internal Error Using D2L

Issue/Question

Error: Bad Request - Header Field Too Long

Error in D2l when clicking on Dropbox

Error in D2l when clicking on Grades

Error in D2L when updating Profile

Error: Internal Error.  There was an error processing the page you requested

Environment

• Desire2Learn (D2L)

Resolution

1. Clear Cache and Cookies 
2. Test a different Internet Browser
3. If updating profile make certain there is no Homepage information entered
4. Please contact the Service Desk with the following information: 
   1. Course name 
   2. What you are doing when the error is received