Requesting to Unlock an iPad

Issue/Question

We have locked Ipads and I was wondering if you would be able to unlock them?

I can't sign into my iPad. I forgot the pin.

Environment

  • Apple iPad

Cause

Multiple Causes

Resolution

Please contact the Service Desk with the following information:

  1. The asset tag of the iPad
    Note: This is usually similar to NI12345 and can be found on the back of the device

ITS STAFF ONLY

  1. Follow the steps in the Article Unlocking a Locked iPad

Details

Article ID: 2593
Created
Wed 3/27/19 4:00 PM
Modified
Thu 6/27/19 3:14 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated