Requesting Respondus License Renewal

Issue/Question

Respondus license period has expired and it is asking for a new license or password

Error: Your license to use Respondus has expired with the end of the academic year

Environment

  • Respondus
  • Respondus4Campus
  • Respondus for Instructor

Cause

Respondus license is expired

Resolution

  1. Log in to your D2L account
  2. On your D2L homepage scroll down
  3. On the right-hand side, there is a box labeled Respondus for Instructors
  4. Click link to install and the up to date installation password

Note:  If the server information is not in the software, the local support contact will need to be contacted

Please contact the Service Desk if you need further assistance

Details

Article ID: 2387
Created
Thu 2/28/19 4:28 PM
Modified
Mon 9/7/20 11:40 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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