Requesting Respondus License Renewal

Summary

How to renew Respondus 4.0 License

Body

Issue/Question

Respondus license period has expired and it is asking for a new license or password

Error: Your license to use Respondus has expired with the end of the academic year

Environment

  • Respondus
  • Respondus4Campus
  • Respondus for Instructor

Cause

Respondus license is expired

Resolution

  1. Log in to your D2L account
  2. On your D2L homepage scroll down
  3. On the right-hand side, there is a box labeled Respondus for Instructors
  4. Click link to install and the up to date installation password

Note:  If the server information is not in the software, the local support contact will need to be contacted

Please contact the Service Desk if you need further assistance

Details

Details

Article ID: 2387
Created
Thu 2/28/19 5:28 PM
Modified
Mon 9/7/20 12:40 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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LockDown Browser installation steps
Requesting Respondus LockDown Browser be Updated on Shared Computers
Requesting that Respondus LockDown Browser be updated on a lab or shared use computer