Cannot Access Reach

Issue/Question

I am unable to access Reach

Error: 400 Your request resulted in an error.

Error: Error Code: GENERAL_NONSUCCESS

Error: Sign in failed!

Environment

  • Reach

Cause

The account information provided failed to authenticate.  This can be caused by the account being set up incorrectly or the Active Directory Federated Services (ADFS) signing signature being out of date.

Resolution