Unable to open any PDF's

Issue/Question

Adobe Acrobat Pro is not working – unable to open any PDFs

Environment

  • Windows 
  • Adobe Acrobat Pro

Resolution

  1. Open Control Panel
  2. Select Programs and Features
  3. Click Adobe Acrobat Pro
  4. Click Change above
  5. Click Next
  6. Select Repair
  7. Click Next
  8. Click Update
  9. Click Finish
  10. Reboot

Details

Article ID: 1619
Created
Fri 12/14/18 7:57 AM
Modified
Mon 12/19/22 9:26 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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