Issue/Question
My printer is not printing well
I just turned on this printer and I am getting the below error message
Error: Alignment Failed
Error: Printer Failure
There is a problem with the printer or print system. Turn the printer Off, then On. If you continue to get this message, Contact HP. 0x6100004a
Environment
- HP OfficeJet Pro 8500
- HP OfficeJet Pro 6978
Cause
Bad print heads
Resolution
- Go through the removing paper jam steps in the printer menu
- Go through the cleaning steps in the printer menu
- Replace the print heads
- Replace the printer