Error Message When Opening Word

Issue/Question

I received an error message when going into Word

I get an error when I try to open this document

Error:  Word is running into problems with the 'acrobat pdfmaker office com addin' add-in.  If this keeps happening, disable this add-in and check for availble updates.  Do you want to disable it now?

Environment

  • Microsoft Word
  • Adobe

Resolution

  1. Open Word
  2. If error message pops up again, select Yes

Details

Article ID: 1414
Created
Tue 11/27/18 12:17 PM
Modified
Mon 7/19/21 10:43 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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Troubleshooting Word issues